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I haven't got a voucher or cashback that came with an MSE blagged deal. We've some key steps that can help: 1 Do first make sure you've followed all the steps required to get the voucher or cashback. The advertised speed isn't what I actually get.

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What can go wrong with a broadband switch? Can anything go wrong with TV installation? Can I switch broadband provider but keep my phone line with someone else? Will I be credit checked? What are my rights if my provider hikes prices? I've had poor customer services with a provider you feature. How can I complain? My broadband speed is slow. How can I boost it? I've changed my mind about a deal. Can I cancel it? BT Broadband deals.

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This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. We don't as a general policy investigate the solvency of companies mentioned how likely they are to go bust , but there is a risk any company can struggle and it's rarely made public until it's too late see the Section 75 guide for protection tips.

Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. We often link to other websites, but we can't be responsible for their content. Always remember anyone can post on the MSE forums, so it can be very different from our opinion.

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Guide to bundling TV, broadband and home phone -Top tips for communications packages

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